Why do you ask for an email to participate in an Exchange?

Our system tracks email addresses so people can return to the same Exchange to add more thoughts or change ratings. A participant's identity, thoughts, and ratings are always kept private. Nobody at your organization can see the thoughts someone added or how many thoughts they rated. We also won’t give anyone’s name or email address away or sell it to anyone—ever.

How do I write a great Exchange question?

The best questions are short, simple, and open-ended. Open-ended is particularly important. If someone can respond to your question with a single word, you’ll miss out on the power of nuance and the novel ideas your group can provide.

How do you decide what order to show thoughts to participants?

Participant responses—we call them thoughts—don’t appear in the same order for everyone. We select the thoughts to rate at random while ensuring that each thought is seen an equal number of times. Our platform is built on the philosophy that every voice matters in a conversation. We do our best to ensure everyone’s thoughts get equal visibility, regardless of which are rated highest, shared first, or added most recently.

Can people skip rating a thought?

Yes. We encourage all participants to read and consider every thought shared. That said, some thoughts may not be relevant to a participant or conversation. Participants can skip a thought in the Rate step via the grapes menu (three dots) at the top right corner of the thought.

Can rude or harmful thoughts be removed?

Yes. We want you to collect honest, useful feedback on important topics, and this requires the trust of both the giver and receiver. For that reason, we encourage you to remove as few thoughts as possible to maintain a respectful conversation.

How can I analyze the results of an Exchange?

There are several ways to dig into the results of your Exchange. The quickest and simplest is to review the Summary of your Exchange. It will give you an overview of the sentiment and themes in a few sentences. From there, you can dive deeper with a variety of analysis features, including Themes to organize thoughts into topic groups and Differences to see where participants agree and disagree.

Your Employees Have the Best Answers.

What if you could hear from all your employees at once, and leverage their expertise into a strategy you could use? With the world’s number one anti-bias Enterprise Discussion Management Platform in your tech stack, you can scale the actual human perspective into high-quality data to solve your most critical business problems.

Meet ThoughtExchange

See how our platform helps leaders quickly gain unbiased, critical insights to improve decision-making and align groups.

A simple solution for complex questions.

When faced with complex strategic challenges, it can be difficult to figure out the root of the problem and next steps. If you don’t know what you’re looking for, how will you know what to ask?

That’s where ThoughtExchange comes in. You’ll always have the right data, because we help you ask the right questions at the right times. And no matter how many people you ask, you’ll get results you can understand and use.

We help you do what other platforms don’t:

1

Broaden and diversify your participation, so you get all perspectives

2

Get all the depth of the human perspective, scaled for depth with technology

3

Turn nuanced insights to actions—
no oversimplification and no overwhelm

Surveys are great, but...

They limit your decision-making—and your support. With ThoughtExchange, people tell you exactly what they need and put the keys to success in the palm of your hand.

With Surveys

With ThoughtExchange

Take your best guess at responses people would choose from

Give people the ability to answer in their own words, not pick the closest response

Participants choose their responses based on what’s top of mind

Participants share their own answers and rate others, so you get a more accurate view of the group’s priorities

Make decisions based on the number of participants who choose an option

Make decisions based on the highest-rated, most supported ideas—like a focus group on steroids

Do focus groups to dig in further, and spend weeks or months buried in spreadsheets to aggregate and analyze data

Built-in tools help you analyze and understand responses in minutes or hours

Manually summarize the results into presentations or reports without transparency into the process

Use automated reporting to export PDFs and slides, or share the conversation and results in real-time

Schedule a new survey and focus groups to start burying yourself in a pile of spreadsheets...again

Easily replicate and repeat the discussion at scheduled intervals to build a robust data set that can be efficiently cross-analyzed within the product

Anti-Bias Technology

With anonymous sharing and randomized peer-to-peer rating, participants avoid bias by rating ideas on their merit, not on who’s sharing or endorsing them.

Cream Rises to the Top

Themes uses machine learning algorithms and simple manual tools to organize and rank participants’ responses, so you can identify the most important thoughts and ideas.

Find Common Ground

Use Differences to see your participants’ areas of agreement and disagreement in real time, so you can identify polarizing ideas and discover the strategies that everyone agrees on.

Transparent Decision-Making

Our Reporting, Slides, and Presenter Mode features make it easy to share the results with your participants so they can see the insights behind the actions.

Multilingual Capabilities

With simultaneous translation in 104 languages, participants share and read thoughts in their preferred language—and you ensure a truly diverse and inclusive discussion.

Expert Support

Our Customer Success team is dedicated to helping you get the most from your Exchanges, and we pride ourselves on having the most responsive support team on the web.

Ready to cut through the noise?

Contact our team for a personalized demo of how ThoughtExchange can scale group discussions at your organization.

Get in Touch