USE CASE STORIES
Q:How would you describe your campus or the district to a family moving into the area?
Little Elm ISD’s leadership knew how staff and students felt about their schools. However, they also needed to understand how people who didn’t spend their days on campus perceived their schools.
“We’ve had some changes in the district, and I’m still fairly new here,” says Superintendent Daniel Gallagher. “So, it’s important for me to get an immediate sense of what our community really thinks and what we can do to improve both the perception of our district and what we do for our community.”
They used ThoughtExchange to ask everyone in the community to share their thoughts on the district’s schools. Gallagher and his team ran an exchange with families at each of their nine campuses. They got prioritized insights into how the public regarded the schools and district as a whole.
“We used ThoughtExchange to find out how people feel about our campuses and our district in general,” he shares. “There’s no better way to gain that knowledge and that experience other than using ThoughtExchange. It gives us a sense of whether the community understands our direction: Do they know what our goals are and what our focus is? Are they supportive of the direction we’re going?”
Along with providing valuable insights at a district level, Gallagher adds that campus principals get great value from the data.
“Our principals use the ThoughtExchange information almost continually,” he notes. “ThoughtExchange is a customer experience tool that lets us know if we’re providing the experience we want to provide at a campus level here at Little Elm.”
ThoughtExchange is a customer experience tool that lets us know if we’re providing the experience we want to provide at a campus level here at Little Elm.Daniel Gallagher, Superintendent
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Location: Denton County, Texas
Size: 7,785 students, 9 schools
ThoughtExchange provides software solutions that bring people together, build trust and make progress on important topics. Whether it’s employees, customers or whole communities, our solutions effortlessly connect you to your stakeholders. People can confidentially and independently share their thoughts, appreciate other points of view and understand how their perspectives are connected to decisions. Our patent-pending data analysis gives you the insights to make informed decisions and take action.