Go Beyond Surface-Level Surveys

ThoughtExchange’s diverse engagement strategies get you deeper engagement. Put down your lengthy, dull survey tools and pick up a full-picture engagement platform that provides the best type of engagement for the moment.
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Surveys

ThoughtExchange surveys provide the perfect combination of quantitative rigor and qualitative depth—you get holistic data, and your participants feel heard.

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    Flexible Survey DesignEasily design surveys to collect both qualitative and quantitative data
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    Diverse MethodsAccess the diverse survey methods you’d expect from a classic survey platform
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    Deep DiveIn-survey AI chat to clarify and contextualize quantitative feedback with
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Exchanges

Exchanges are a forum for anonymous group conversations that provide transparency into community perspectives and priorities. Our innovative algorithm provides an anti-bias lens for inclusive conversations.

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    Deep Qualitative DataHear exactly what your group needs in their own words for richer data
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    See Common GroundIdentify the areas of agreement between groups on topics of disagreement
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    Intelligence at ScaleLeverage the collective feedback of any sized group to surface the best ideas

Data Privacy and Integrity

  • We will never sell your data: We protect our customers’ and participants’ data with the same care as we protect our own confidential data.
  • We pledge to be transparent: We keep our data practices out in the open and in line with the highest industry standards.
  • Your data is protected with us: We ensure protected data is safeguarded in accordance with applicable laws based on country, state and provincial regulations, including, but not limited to GDPR, PIPEDA, FERPA, CIPA, PPRA, and COPPA.
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Interviews

Interviews provide a private space to gather specific qualitative data through engaging two-way AI-driven conversations. Run individual Interviews with any sized group.

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    Private and 1-to-1Get private feedback on divisive topics without contributing to group polarization
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    Conversational FormatAI’s friendly, conversational approach boosts engagement
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    AI Summaries of ResponsesParticipants see their responses repeated back to them and feel heard
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Deeper engagement is just the start

The first step is deeper engagement, but ThoughtExchange’s complete engagement solution integrates AI analysis and instant actions for a fully connected engagement experience. Get more feedback without the heavy data analysis lift and pinpoint the actions with the most support—all in one seamless process.
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Integrated AI analysis

AI analytics go to work on your qualitative and quantitative data as soon as your engagement starts for quick, in-depth insights into your group.
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Instant actions

Our conversational AI Advisor pinpoints immediate action items in your data, so you don’t have to spend weeks manually identifying what your people will support.
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Trust in ThoughtExchange

We prioritize privacy, security, and responsible AI in everything we do by meeting the highest compliance standards in the industry. We ensure the data your participants share is protected and private, and our proprietary AI analytics can only access the information you provided.
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  • "With ThoughtExchange, I’m able to capture 360-degree feedback. I’m not just capturing the two feet in front of my face or the people sitting around my conference table—I’m capturing everybody who is willing to provide feedback. And that allows me the confidence to make the right decision and feel 100% about it."
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    Dr. Mark Shanoff
    Superintendent
    Osceola School District
    Learn more about ThoughtExchange for Education
  • "ThoughtExchange has complimented, even changed, the way we engage with our residents. ThoughtExchange helps us meet the community where they are at, allowing folks to give their true thoughts, on their schedule."
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    Reyne Telles
    Chief Communications Officer
    City of Fort Worth
    Learn more about ThoughtExchange for Public
  • "I recommend ThoughtExchange to everybody, inside and outside of my company. It's a great tool and really changes how people interact with their employees, especially disparate populations."
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    Melanie Haynes
    Group GM Client & Commercial Services
    International SOS
    Learn more about ThoughtExchange for Enterprise
    Dive into your survey data
    Ready to see how real depth of engagement impacts your organization?