ThoughtExchange for the Public Sector
An award-winning platform for
public sector governance
ThoughtExchange is the most trusted engagement and survey platform for public sector leaders. Use it to connect with your constituents, create alignment and support for community initiatives, and solve your most complex and pressing problems.
- Manage change
- Engage and build trust with your community
- Make supported budget decisions
- Find common ground on divisive issues
- Encourage broad and meaningful participation from across your community
“ThoughtExchange has complimented, even changed, the way we engage with our residents. Since Covid, our in-person meetings haven’t seen a return to the attendance we had before the pandemic. That—combined with the fact that not everyone can attend a night meeting due to family obligations, night jobs, and other factors—had us looking for ways we could enhance engagement opportunities. ThoughtExchange helps us meet the community where they are at, allowing folks to give their true thoughts, on their schedule.”
Run a (virtual) town hall with your entire community
ThoughtExchange allows participants to share quality, open-ended input and react to each other’s opinions—without limiting participation or representation. Scale conversations across your constituency efficiently, so you can get more feedback in less time.
Overcome barriers to equity
Community leaders want to serve all constituents fairly, but overcoming language barriers, biases, or political divisions can be difficult. Our anti-bias platform offers simultaneous translation in over 100 languages, so everyone can easily weigh in on the decisions that affect them. With our Differences tool, you can even identify common ground across polarized groups.
Make decisions that everyone supports
Getting agreement on policy changes and goals can take months of town halls, meetings, and surveys—but it doesn’t have to. ThoughtExchange helps community leaders gather feedback and get alignment from tens, hundreds, or even thousands of people in as little as minutes. Our platform facilitates change through candid, collaborative community conversations.
Customer Spotlight:
How Christus Health Reignited Its Culture and Improved Staff Retention Using ThoughtExchange
“Our bedside registered nurse engagement pulse shows that our engagement index was 75, which is two points above the healthcare benchmark. This score is the highest we've ever had at Christus. So we really feel the thoughts we've gotten from our Exchanges are helping us drive this.”
Managing change with ThoughtExchange
Strategy
Whether you're aiming to solve a complex community issue, or propose new bylaws, ThoughtExchange helps you leverage diverse perspectives for better outcomes.Performance
Engage constituents in a transparent, inclusive, and scalable way, and make sense of nuanced qualitative data faster.Culture
Get new public sector leaders up-to-speed faster, engage constituents, improve staff morale, and ensure your communications are truly inclusive, so you can build a culture that meets everyone’s needs.
Effectiveness
Align on a strategy that leverages community expertise and experience for higher engagement and greater support for key initiatives.Efficiency
Gather data quickly and get the insights you need to make better decisions, faster, using AI-powered analytics.Equity
Your community is diverse and so are their needs. ThoughtExchange ensures your decision-making reflects the diverse voices of your community, without hierarchy or bias with anonymous sharing.
Get better data, for more effective results
Tap into the power of collective intelligence technology to rapidly gather data and find the best ideas across your constituencies. Build engagement around change and innovation and capture the true voice of the people who are most affected by major public directives (public facilities, parks, short term rentals, and more).
- Get better insights to build your strategy, and your community will be more invested because they contributed
- Discover differences and commonalities among groups
- Use segmentation questions and themes to break down data and identify priorities
Get to outcomes faster, with increased efficiency
Surveys alone often limit participants to predetermined responses, and focus groups and 1:1s can take months to host and analyze. ThoughtExchange is an efficient way to gather community data and quickly action insights.
- Ask an open-ended question to get constituents’ insights and ideas in their own words
- See how priorities rise to the top in real-time as responses are rated
- Reduce time spent gathering and understanding insights with AI-powered analytics
Have equitable conversations, without bias
All thoughts are created equal in an Exchange, so participants can rate them based on merit, not hierarchy. Every voice is heard, thoughts are shared and rated anonymously, and the group’s priorities rise to the top.
- Empower and understand diverse perspectives using our patented anti-bias software
- Automate distribution and reminder communications through integrations with Outlook, Slack, and MS Teams
- Converse and engage in over 100 languages with automatic translation capabilities
The Latest from ThoughtExchange
