ThoughtExchange for the Public Sector
An award-winning platform for public sector decision-making
ThoughtExchange saves time and resources on expensive consulting hours and analyzing comment boxes, all while facilitating better outcomes. Use it to create alignment and make strategic, operational, or cultural decisions by quickly pinpointing the actions your community can get behind.
“ThoughtExchange has complimented, even changed, the way we engage with our residents. Since Covid, our in-person meetings haven’t seen a return to the attendance we had before the pandemic. That—combined with the fact that not everyone can attend a night meeting due to family obligations, night jobs, and other factors—had us looking for ways we could enhance engagement opportunities. ThoughtExchange helps us meet the community where they are at, allowing folks to give their true thoughts, on their schedule.”
The right method for the right data
We’re a leader in the engagement space, consolidating quantitative and qualitative data gathering and analysis in one platform so you can focus on taking action. Our engagement methods get greater participation and better results than in-person meetings alone, enabling participants to share their true perspectives on their own schedules.
The Future of Community Engagement in the Public Sector
Employee Retention for Public Sector Organizations
The benefits of being a ThoughtExchange partner
Award-winning customer support
Our Customer Support Managers are some of the best in the industry. From day one with us, you’ll have a dedicated CSM to help you with training, planning, and executing your engagements. No chatbots, no forums—just real humans who want your engagement initiatives to succeed.
Cutting edge data security
We maintain compliance standards aligned with industry best practices, regulatory, federal/state rulings, international/regional laws, and industry-specific requirements, including WCAG, ISO/IEC 27001, SOC 2, and Cloud Security Alliance Star Registrant compliance. Read our full Security policy here.
Embrace AI innovation
ThoughtExchange’s AI tools aim to increase the efficiency and effectiveness of your work by providing instant summaries and responding to custom prompts—getting you the data you need to plan and communicate next steps. When it comes to data itself, our proprietary closed AI model can only access what your community provides, doesn’t store or own any data, and is protected with robust security measures. Finally, a safe way for the public sector to use AI.
