The City of Oakland connects with its community using ThoughtExchange


Hear all voices–not just the loud ones.
Town halls are dominated by loud voices and special interests. Our anti-bias technology and anonymous sharing ensure everyone is heard, and ideas are rated on their merit, not on who shared them.

No more messy data.
Surveys, polls, and focus groups leave you buried in endless data. Capture even the most nuanced of insights with our patented analytics, and easily share it with our reporting features. Let us do the paperwork for you.

Better decisions, accelerated goals.
Make decisions based on data that’s inclusive and unbiased. Build trust with your community by making them feel heard and valued. Accelerate your goals by tapping into collective intelligence to get the best ideas.
Trusted by leaders of exceptional communities.

“I don’t know any other tool that you could use to ask an open-ended question [to 40,000 people] and make sense of the data on the other end.”


“ThoughtExchange is something I’ve wanted to find for the last two years, because it democratizes the [community consultation] process, which is something Oaklanders have been asking for, for a long time.”


“Within minutes [of running an Exchange], there are results that we can post for everyone to see. We can instantly develop a set of themes and topics, and build the day’s work plan right there in front of a room full of people.”


Get insight from the field
You don’t have to hear from all your citizens and stakeholders to gain insight on your community. Engage your field staff to gain insight on what’s happening on the ground.

Onboard new leaders quickly
New department heads, city councillors, elected officials, and leaders all have the same problems–getting up to speed. Give your new leaders hidden insights into group dynamics, and action items people support—all in just minutes.

Gather unbiased intel, remotely
Quickly consult departments, councils, committees, or entire communities and gain nuanced insights to run an effective and efficient government. Cut down on endless meetings and promote inclusion and innovation.