ThoughtExchange for the Public Sector
An award-winning platform for public sector decision-making
“ThoughtExchange has complimented, even changed, the way we engage with our residents. Since Covid, our in-person meetings haven’t seen a return to the attendance we had before the pandemic. That—combined with the fact that not everyone can attend a night meeting due to family obligations, night jobs, and other factors—had us looking for ways we could enhance engagement opportunities. ThoughtExchange helps us meet the community where they are at, allowing folks to give their true thoughts, on their schedule.”
Get to better outcomes, faster
We’re a leader in the engagement space, consolidating quantitative and qualitative data gathering and analysis in one platform—so you can focus on taking action.Support the full spectrum of community engagement
ThoughtExchange supports all of your engagement programs in one platform. It’s robust enough for long-term core engagement efforts and agile enough for ad hoc feedback.The Future of Community Engagement in the Public Sector
Employee Retention for Public Sector Organizations
The benefits of being a ThoughtExchange partner
Award-winning customer support
Our Customer Success Managers are some of the best in the industry. From day one with us, you’ll have a dedicated CSM to help you with training, planning, and executing your engagements. No chatbots, no forums—just real humans who want your engagement initiatives to succeed.
Cutting edge data security
We maintain compliance standards aligned with industry best practices, regulatory, federal/state rulings, international/regional laws, and industry-specific requirements, including WCAG, ISO/IEC 27001, SOC 2, and Cloud Security Alliance Star Registrant compliance.
Embrace AI innovation
ThoughtExchange’s AI tools aim to increase the efficiency and effectiveness of your work by providing instant summaries and responding to custom prompts—getting you the data you need to plan and communicate next steps. When it comes to data itself, our proprietary closed AI model can only access what your community provides, doesn’t store or own any data, and is protected with robust security measures. Finally, a safe way for the public sector to use AI.