August 08, 2022 – Rossland, BC – ThoughtExchange, the world’s only Enterprise Discussion Management platform powered by patented anti-bias technology, has promoted CMO Lauren Kelly to the role of Chief Commercial Officer.
In her newly appointed role, Kelly will oversee the company’s Product, Marketing, and Sales functions to ensure that ThoughtExchange customers have unbridled access to the true collective intelligence of their organizations.
As economic and market conditions present emerging challenges past the pandemic, global leaders are increasingly turning to simple, efficient tools that help them navigate uncertainty while prioritizing employee voice and experience. Kelly’s new role will enable ThoughtExchange’s customers with even better, faster and ahead-of-the-curve discussion management technology amidst the increasing pace of change.
“This change will ensure customers benefit from Lauren’s unique ability to educate the world on the power of ThoughtExchange while delivering on its value at the same time,” said Dave MacLeod, ThoughtExchange CEO. “The unification of our commercial business under her leadership is going to help us more effectively mirror the agility our customers are seeking to thrive through the turbulent market and economic conditions we are all experiencing.”
Kelly’s new role will also allow ThoughtExchange to meet rising market demand for collective intelligence technology, helping more leaders than ever reduce bias, raise all voices across organizations and make better real-time decisions.
Over the past 5 years ThoughtExchange has grown its revenue 479% and Enterprise customer base by over 5X, in parallel with a mainstream shift toward a distributed workforce and against the backdrop of a rapidly expanding enterprise employee experience tools market.
“I am beyond thrilled to step into this expanded role, “ Kelly said on her new appointment. “Our new direction ensures ThoughtExchange’s current and future customers will more effectively transform and differentiate their employee voice and experience programs with unparalleled access to the most innovative features and impactful benefits of collective intelligence software.”
ThoughtExchange is the only Enterprise Discussion Management platform powered by patented anti-bias technology. The award-winning SaaS platform crowdsources information in real-time allowing leaders to make decisions based on the data gathered from those conversations.
Modern leaders use ThoughtExchange to quickly gain critical insights and improve decision-making. Whether you’re engaging ten stakeholders or a community of 10,000 people, ThoughtExchange allows leaders to drive strategic discussions at scale. All of our customers including GE Healthcare, SAP, Oracle Netsuite and WestJet use ThoughtExchange to increase alignment, improve performance, and drive better results. Unlike traditional surveys, respondents feel more comfortable answering questions candidly and our dynamic analytics make it simple for leaders to see which topics matter most. ThoughtExchange was founded in Rossland, British Columbia, but our teams enjoy working remotely from anywhere.
About Lauren Kelly
Prior to ThoughtExchange, Lauren served as Senior Vice President and Chief Marketing Officer for Irvine Company Office Properties. She has also held various sales, marketing, and strategy leadership roles at organizations including Dell and PepsiCo, as well as starting her career at Monitor Group, now part of Deloitte Consulting.
Outside of her primary roles, Lauren has years of industry experience advising and coaching business leaders across categories and sectors in strategy and marketing and has earned awards including California Diversity Council’s Top 50 Diverse Leaders and CMO of the Year by the Internet Marketing Association.
Lauren is a Non-Executive Board Director for Prophet, a founding member of Black Executive CMO Alliance, and serves on the boards of the Internet Marketing Association and CEO Leadership Alliance.