Anti-racism, Diversity, Equity & Inclusion (ADE&I)

Our Commitment

Why Anti-racism, Diversity, Equity & Inclusion (ADE&I)?

While we maintain our steadfast commitment to Diversity, Equity, and Inclusion at ThoughtExchange, we recognize that—in today’s climate—commitment to DE&I just isn’t enough. We not only strive to create a workplace that is diverse, equitable, and inclusive, but we are also deeply committed to creating an environment and culture that is anti-racist in its policies, practices and impact.

Our Approach

Being fully remote means we can hire more people from diverse backgrounds

We know that the best decisions are formed when groups of all backgrounds are engaged in the process; regardless of their race, gender, sexual orientation, culture, age, and ability. Being a fully-remote company means that we’re able to extend our talent search beyond rigid geographic locations, so that we can truly live up to our commitment of building a diverse team.

Our product promotes inclusion through patented anti-bias technology

ThoughtExchange is the only patented anti-bias software on the market. Our product is designed based on deep research and knowledge of the types of environments, systems, structures, and dynamics that can make people feel reluctant to speak up. We are dedicated to supporting our customers in using ThoughtExchange to lead truly inclusive discussions with their organizations and communities.

We lead by example (and help our customers follow suit)

We’re committed to supporting critical conversations on issues of racism and discrimination through open dialogue, trust, and taking actions that are supported by the people who will be affected by those decisions. We do this through our product—which supports unbiased, inclusive, transparent, multilingual, real-time conversations—and as part of our sales process, where we work hand-in-hand with community and organizational leaders on using ThoughtExchange to create greater equity of voice in all areas and departments of their company or community.

Watch our Executive Summit on ADE&I

Conversations about racial justice and the racial economic divide are the key to making irreversible, sustainable change. Check out the video replays of events and webinars we’ve hosted with some of the industry’s leading experts on ADE&I.

EXPLORE THE SUMMIT

To learn more about ADE&I at ThoughtExchange

Please contact Karen Craggs-Milne, VP of Environmental, Social, and Governance

Interested in launching your career at ThoughtExchange? Visit our careers page and check out our available opportunities

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Anti-racism, Diversity, Equity & Inclusion

Why ADEI Matters to Us

We recognize that the society that we operate in has historically colonized, exploited, and marginalized numerous groups of people who continue to suffer as a result of systemic inequality and ongoing discrimination. These include Indigenous peoples, racialized peoples, people who identify as women, LGBTQ+, people living with disabilities, neurodiverse people, and people living with mental health challenges — to name a few.

We also acknowledge that experiences of inequality are individual, complex, and amplified by intersectional discrimination. To be truly inclusive and supportive of diverse communities, we must depart from one-size-fits-all solutions.

Our commitment to ADEI at ThoughtExchange

ThoughtExchange commits to addressing these issues internally and externally. Through several initiatives, we are living up to this commitment.

Advancing ADEI Within Our Organization

We apply ADEI principles of anti-racism, decolonization, curiosity, and compassion to inform our policies, culture, practices, and impact to support lasting change. We are actively seeking new and better ways to apply the 94 Calls to Action in support of Truth & Reconciliation. We also understand the intersectionality of these principles and recognize how they interconnect and amplify one another in addressing systemic inequities, fostering inclusion, and creating meaningful, lasting change.

Policies & practices

We embed ADEI principles—anti-racism, decolonization, curiosity, and compassion—into our policies, culture, and impact strategies, working toward sustainable change. We also allow employees to create their own narratives, such as defining families, and based on this information, we support them through bereavement or personal leave.

Training & events

Our ADEI learning initiatives and events encourage continuous growth and understanding, allowing employees to explore relevant issues. We host quarterly employee-led Brave Spaces for open, supportive conversations, and launched Employee Resource Groups (ERGs) in 2024, beginning with the Women at ThoughtExchange group.

Land Acknowledgements

We offer resources and guidance to help employees learn how to craft meaningful and relevant land acknowledgments that honor the history, culture, and stewardship of Indigenous peoples connected to the land. Employees across all departments are invited to create and share their personalized acknowledgments in meetings, events, and communications as a way to recognize and respect the traditional territories we live and work on.

Impact-Focused Recognition Programs

Replacing the traditional President’s Club, our Project Giveback initiative empowers quota-hitting employees to donate to a charity of their choice. These individuals have contributed over $85,000 since the program started.

Mental Health & Neurodiversity Commitment

We shut down for 10 days a year for mental health days and support programs that prioritize Mental Health. We recognize and celebrate the power of our neurodiverse community.

Supporting ADEI Beyond Our Organization

Externally, we encourage our customers to use our product to make strides in their ADEI initiatives by:

Continuously reviewing and updating our technology to incorporate inclusive design principles.

Offering our customers access to our internal ADEI expertise to facilitate inclusive and respectful conversations in their communities and organizations.

Developing Social Impact Partnerships to provide our platform pro-bono to selected nonprofits, charities, grassroots coalitions, and Indigenous-led organizations in order to accelerate their goals and achieve their missions of social and environmental good;

Raising funds through company-matched employee donations to vetted community organizations as a means to support their work; and,

Promoting supplier diversity by prioritizing and sourcing from women-owned, Indigenous, and BIPOC-owned businesses for products and services such as our company gifts to employees and customers.

Interested in launching your career at ThoughtExchange?

Visit our careers page to see our available opportunities!

View open roles