Anti-racism, Diversity, Equity & Inclusion (ADE&I)

Our Commitment


Why Anti-racism, Diversity, Equity & Inclusion (ADE&I)?

While we maintain our steadfast commitment to Diversity, Equity, and Inclusion at ThoughtExchange, we recognize that—in today’s climate—commitment to DE&I just isn’t enough. We not only strive to create a workplace that is diverse, equitable, and inclusive, but we are also deeply committed to creating an environment and culture that is anti-racist in its policies, practices and impact.

Our Approach


Being fully remote means we can hire more people from diverse backgrounds

We know that the best decisions are formed when groups of all backgrounds are engaged in the process; regardless of their race, gender, sexual orientation, culture, age, and ability. Being a fully-remote company means that we’re able to extend our talent search beyond rigid geographic locations, so that we can truly live up to our commitment of building a diverse team.

Our product promotes inclusion through patented anti-bias technology

ThoughtExchange is the only patented anti-bias software on the market. Our product is designed based on deep research and knowledge of the types of environments, systems, structures, and dynamics that can make people feel reluctant to speak up. We are dedicated to supporting our customers in using ThoughtExchange to lead truly inclusive discussions with their organizations and communities.

We lead by example (and help our customers follow suit)

We’re committed to supporting critical conversations on issues of racism and discrimination through open dialogue, trust, and taking actions that are supported by the people who will be affected by those decisions. We do this through our product—which supports unbiased, inclusive, transparent, multilingual, real-time conversations—and as part of our sales process, where we work hand-in-hand with community and organizational leaders on using ThoughtExchange to create greater equity of voice in all areas and departments of their company or community.

Watch our Executive Summit on ADE&I

Conversations about racial justice and the racial economic divide are the key to making irreversible, sustainable change. Check out the video replays of events and webinars we’ve hosted with some of the industry’s leading experts on ADE&I.

To learn more about ADE&I at ThoughtExchange

Interested in launching your career at ThoughtExchange? Visit our careers page and check out our available opportunities
Scale discussions, make better decisions

Anti-racism, Diversity, Equity & Inclusion



We recognize that the society that we operate in has historically colonized, exploited, and marginalized numerous groups of people who continue to suffer as a result of systemic inequality and ongoing discrimination. These include Indigenous peoples, racialized peoples, people who identify as women, LGBTQ+, people living with disabilities, neurodiverse people, and people living with mental health challenges — to name a few.

We also acknowledge that experiences of inequality are individual, complex, and amplified by intersectional discrimination, and require a departure from one-size-fits-all solutions if we want to be truly inclusive and supportive of diverse communities.

Our commitment to ADEI

As part of our greater ESG initiatives, ThoughtExchange commits to addressing these issues internally and externally. We are living up to this commitment through a number of initiatives.

ADEI internally

Internally, we are committed to actively creating a workplace that is diverse, equitable, and inclusive at all levels through a number of initiatives.

Policies & practices

We apply ADEI principles of anti-racism, decolonization, curiosity, and compassion to inform our policies, culture, practices, and impact to support lasting change.

We have signed the Black North Initiative Pledge and are holding ourselves accountable to the promise we made, while also actively seeking new and better ways to apply the 94 Calls to Action in support of Truth & Reconciliation.

Our leaders are trained on inclusive decision-making and all have an open-door policy to discuss anything that matters to you—just book an appointment in their calendar, share some context for the meeting request and come as yourself!


Training & events

We offer year-round ADEI learning opportunities for employees, including monthly sessions with a former Indigenous Chief who brings an incredible wealth of knowledge and wisdom.

We encourage all our employees to organize ADEI events that promote cross-cultural learning and understanding about topics and issues that matter to them.

Our ADEI Council is open to all interested staff. We meet monthly to celebrate and share collective accountability for our ADEI work in all areas of our organization.

To promote deeper connection amongst each other, we have employee-led brave space circles on a regular basis to listen and support one another without judgment.

In 2022, we initiated Employee Resource Groups with funding to bring their visions to life.

ADEI externally

Externally, we encourage our customers to use our product to make strides in their ADEI initiatives by:
Continuously reviewing and updating our technology to incorporate inclusive design principles;
Offering our customers access to our internal ADEI expertise to facilitate inclusive, respectful conversations in their communities and companies about ADEI related work;
Developing Social Impact Partnerships to provide our platform pro-bono to selected nonprofits, charities, grassroots coalitions, and Indigenous-led organizations in order to accelerate their goals and achieve their missions of social and environmental good;
Raising funds through company-matched employee donations to vetted community organizations as a means to support their work; and,
Promoting supplier diversity by prioritizing and sourcing from women-owned, Indigenous, and BIPOC-owned businesses for products and services such as our company gifts to employees and customers.

Interested in launching your career at ThoughtExchange?

Visit our careers page to see our available opportunities!