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About the Book

As constituent numbers scale, leaders have traditionally struggled to make communications a true conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact.

Often this process results in exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. But when leaders learn how to harness their people’s potential—in an increasingly distributed working world—together with their teams, they become an unstoppable force.

In Scaling Conversations: How Leaders Access the Full Potential of People, Dave MacLeod delivers proven strategies for how leaders can make their communications more inclusive and raise up the voices of those who rarely feel empowered to speak up.

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Dave MacLeod, CEO of ThoughtExchange

Before his current role as CEO of ThoughtExchange, Dave also loved his career as an “old-school” facilitator and consultant. He worked closely with people of all different backgrounds and industries—from business executives to Indigenous leaders, not-for-profit managers, community members and students. His job was to bring them together through fair, inclusive and productive group discussions.


So back when his ThoughtExchange Co-founder Jim Firstbrook first approached him with the idea of accessing collective intelligence through technology, Dave was skeptical. At the time, he felt keeping group dialogue simple and in person was best.

Fast forward to the present. Dave now knows that when leaders are elevated by great technology they can reduce bias, raise all voices across their organizations, and make better, real-time elevated decisions. In Scaling Conversations, Dave draws his top lessons learned from both his former facilitator days and working with leaders of some of the biggest companies in the world at ThoughtExchange, to share the critical whys, whens and hows of scaling conversations.

Executive Briefings
Learn this framework and cadence to scale conversations and unlock value in an interactive virtual roundtable for your executive team.

What people are saying

"We have scaled algorithmic learning and predictions over the past decade but haven't quite scaled human judgment and decision making. Yet, an algorithmic competitive edge is fast commoditized and human judgment, built through conversations, remains a bottleneck. Scaling conversations will power a new source of competitive advantage for organizations that want to leverage their stakeholders towards more impactful decisions."

Sangeet Paul Choudary

International best-selling author of Platform Revolution, founder of Platformation Labs, and World Economic Forum Young Global Leader

“MacLeod has cracked the code on one of the great challenges of the social-media era: Inclusive dialog that can drive meaningful change across and between organizations and communities.”

Gary A. Bolles

Author of "The Next Rules of Work," and Chair for the Future of Work, Singularity University

“Leadership is a privilege and you can tell that Dave appreciates that through his natural commitment to Diversity, Inclusion and Anti-Racism. He is before his time..."

Forest T. Harper, Jr.

President and CEO at INROADS

Order your copy of Scaling Conversations today
(and while you're at it, maybe grab a few for the team, too?)