Unleash the full potential of your community engagement initiatives

Thousands of educational leaders and nearly 40 million students are engaged in community-building conversations using ThoughtExchange. See how we can help your district thrive.
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December 1, 2023

Meghan MacRae

3 Unique ThoughtExchange Features That Will Transform Your Engagement

4 minutes

We often talk about leaders needing to listen to their communities—and we walk the walk, too. We listen to our customers and work hard to stay ahead of the curve and develop and deliver the technology and tools they need to better engage their communities.

With our customers spanning school districts representing thousands of educational leaders and nearly 40 million students across North America, as well as large public and corporate organizations, we’ve got a substantial database to draw on.

So we’re excited to highlight new innovative generative AI capabilities and key functionalities that address some of our customers’ most pressing needs, available in an all-in-one engagement and survey platform. This means you get multiple ways to engage and all your data for analysis, in one place:

  • Efficient data collection and analysis,
  • Broad and transparent community engagement, and
  • Reduced need—and budget—for multiple engagement tools.

Informed by years of AI research and development, we offer a comprehensive suite of powerful tools to help education leaders unleash the full potential of their community engagement initiatives.

In this Article

See ThoughtExchange in Action — Watch the Product Tour
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Advisor

Human insight meets AI innovation

We’ve been using AI for over a decade to help our customers surface key thoughts and find common ground among their participants. But we’re leveraging recent advancements to put you on the cutting edge of data analysis, including a secure integration with OpenAI.

You may have read about generative AI tools like OpenAI's ChatGPT—predictive AI that draws on a massive database and answers custom prompts to produce text and interact with us humans in a conversational style.

We’ve taken generative AI technology and adapted it to create Advisor.

This innovative AI-powered tool:

  • Surfaces instant summaries, key themes, and talking points for Survey and Exchange results.
  • Features a one-of-a-kind AI chat tool that answers custom prompts based specifically on your data, so you can action your results in seconds.
  • Creates short or long-form reports, makes recommendations for next steps and actions, and expands on your results.

These AI capabilities will help you speed up data analysis, scale engagement initiatives, and increase specificity in your communications.

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“ThoughtExchange has complimented, even changed, the way we engage with our residents. Since Covid, our in-person meetings haven’t seen a return to the attendance we had before the pandemic. That—combined with the fact that not everyone can attend a night meeting due to family obligations, night jobs, and other factors—had us looking for ways we could enhance engagement opportunities. ThoughtExchange helps us meet the community where they are at, allowing folks to give their true thoughts, on their schedule.”

Reyne TellesChief Communications Officer
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Explore all the features and benefits of ThoughtExchange, in depth, at your own convenience.
Watch Product Tour
YouTube video
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ThoughtExchange Surveys

Say goodbye to multiple tools

With ThoughtExchange Surveys, you’ll get better outcomes for less money. Unlike other survey products, ThoughtExchange gets you both nuanced qualitative data and robust quantitative with in-depth analysis, all in one engagement and survey platform.

Benefit from multiple data collection methods like Surveys, Exchanges, and Interviews for the right method at the right time and easy cross-analysis. From complex core surveys to quick ad hoc data—we’ve got the solution.
Available in Basic for fast, effective engagement, and Advanced for larger annual feedback surveys, our tool offers multiple styles and types of survey questions, including Likert scale, dropdown, comment box, and satisfaction score.

Best-in-class analytics also provide beautiful visualizations, enabling leaders to dive deeper into survey data without needing multiple tools.

The ThoughtExchange Surveys tool allows you to:

  • Run core feedback survey for school climate or employee engagement
  • Collect benchmark comparisons while tracking and measuring improvements over time
  • Gather quality quantitative data for reporting to state agencies or funders
  • Identify outliers and trends across demographic groups

We know how quickly those engagement tools can add up. With surveys and Exchanges built into the ThoughtExchange all-in-one engagement and survey platform, we’re making data collection and analysis faster, easier, and more budget-friendly.

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Interview

1:1 interactions at scale

While our Survey functionality removes the need for multiple engagement tools to gather data for benchmarking and reporting, sometimes you need to dig deeper into a sensitive topic. That’s why we’ve created our AI-enabled qualitative feedback tool, Interview.

It interviews participants one-on-one, all at once, so you can deeply understand their perspectives while getting a comprehensive view of emerging themes.

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“We're proud to bring these groundbreaking innovations to our customers today, leveraging cutting-edge AI technology to enhance our platform's existing survey and collective intelligence capabilities. This critical evolution of our platform enables leaders to communicate with unprecedented speed, transparency, and inclusivity, fostering constructive dialogue and collaboration even in the face of polarization.”

Dave MacLeodCEO
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ThoughtExchange, a new way to survey

Together, these unique features enhance our platform’s capabilities, enabling you to connect with your community like never before, gain valuable insights, and drive positive change in your districts.

In today's increasingly politicized climate, it's getting harder to address challenging topics like safety, equity, budgets, and the ongoing impacts of the pandemic. That’s why we’re committed to providing innovative, cutting-edge solutions that help education leaders surface priorities and bring people together in new and effective ways—beyond what traditional surveys or polls can offer.

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“ThoughtExchange gives us a high-level understanding but also breaks the data down and allows us to pinpoint the areas we need to focus on, the strengths and weaknesses, and the gaps. Using ThoughtExchange, we get quality feedback immediately.”

Renu DalessandroChief Marketing Officer
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ABOUT THE AUTHOR
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Meghan MacRae
Meghan was raised by an English teacher, thus she found a way to incorporate her instinct for grammar and spelling into her career. She honed her corporate writing skills in clothing companies and the music industry, and brings a passion for creativity and playful wordsmithing to her work at ThoughtExchange. When she’s not crafting language that brings people together, she’s reading a thesaurus, playing Uno with her kids, cooking and singing and dancing, and collecting vinyl and art.

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